Seller Guide | How to Accept/Reject Order
The seller has the option to accept/reject the customer’s order. Once an order is placed, the seller needs to visit the Order Detail section & perform the action.
Clicking the View button, the seller will have the order details, get scroll down to the bottom & in the Fulfillment Detail section, he/she can Accept or Reject the order.
CASE 1: ACCEPT ORDER
Clicking the Accept Order button, the seller can accept all the orders at a time and proceed to fulfill the order.
Order Accepted
CASE 2: REJECT ORDER
Clicking the Reject Order button, the seller needs to give a reason for order rejection & hit the Reject Order button.
Order Rejected
Both admin & the seller can view the order rejection details from their respective panels.
Add Expected Delivery Date
The seller will get the option to enter expected delivery date while accepting the order from the order detail section of the seller panel.
Once the seller accepts the order, the seller will get notified via email with the order delivery details.
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